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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tamosa Graves

Tamosa Graves

August 7, 2024

5  out of  5
rating by Tamosa Graves
"very helpful and willing to work with me, and answers all questions!"
We responded:
"Thank you Tamosa. "
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richard etchells

August 5, 2024

5  out of  5
rating by richard etchells
"I highly recommend Sonia a Potts for her excellent customer service, patience and my insurance needs. She exceeded my expectations with professionalism and knowledge. Easy to communicate with and understanding. My sincere, much appreciated thanks."
We responded:
"Richard, Thank you for the confidence in our office and our staff. "
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Devon Nasser

August 2, 2024

5  out of  5
rating by Devon Nasser
"Sonia and the staff at State Farm have always been extremely helpful and have made sure to give me the best possible advice with my insurance needs."
We responded:
"Thank you Devon for your kind words."
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Kelley Delcarlo

July 24, 2024

5  out of  5
rating by Kelley Delcarlo
"The office staff is always knowledgeable and helpful. Great at explaining rate changes and willing to help find the best rates possible."
We responded:
"Thank You Kelley for your confidence in our office. "
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GM Young

July 2, 2024

5  out of  5
rating by GM Young
"The whole team has always been and continues to be very helpful and knowledgeable. I'm very happy with all of them."
We responded:
"Thank you for your kind words"
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Jesse McLeod

June 26, 2024

5  out of  5
rating by Jesse McLeod
"Bill and his team have always been great at communicating and staying on top of my insurance needs!"
We responded:
"Thank You Jesse "
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Johnny Enos, Jr

June 17, 2024

5  out of  5
rating by Johnny Enos, Jr
"Very fast and professional service. They know there stuff."
We responded:
"Johnny, Thank you for your kind words. "
Profile photo of Teresa Cafe

Teresa Cafe

April 27, 2024

4  out of  5
rating by Teresa Cafe
"Bill himself is a wonderful agent! Personally he gets 5 stars, he is very professional yet friendly and takes the time to explain everything to you. I would have given five stars above but being an agent with State Farm knocks him down one star. I don't know how good State Farm is in other areas but in far Northern California they're roadside service is unreliable. I've called them twice for roadside service, once they didn't have a truck available due to a major winter storm and then the other time they were very busy and they didn't have the regular provider they offered to send me a provider but they will be coming from Redding area and an expected wait time of about 3 hours, also I'd have to pay out-of-pocket for any charges and be reimbursed. I ended up just taking the bus to local AutoZone and getting a new battery and installing it into my car myself so at that point what was the point of even having roadside service? They really need to work on that, like maybe they could have their own truck up here in REAL Northern California or help subsidize a contract tow/service location in the center of this very rural and lowly populated area of Cali. BUT AGAIN, BILL IS GREAT!"
We responded:
"Teresa, Thank you for your honest and thoughtful remarks. As an agent we are always working to challenge our claims partners to do the best job possible. It looks like we could have done a better job in these roadside service situations. I will definitely pass along your remarks to our service provider. "
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Elda Cooper

April 8, 2024

5  out of  5
rating by Elda Cooper
"Sonia was so kind and helpful in having my lost check reissued. I was hesitant to call but she made everything so easy. Thank you for fixing my problem.. Much appreciated!!!"
We responded:
"Elda, Thank you for the kind words. "
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Mendi Ryan

April 3, 2024

5  out of  5
rating by Mendi Ryan
"Sonia (Potts), is always AMAZING!! In the last 4 years she has always been quick to help me with any questions or concerns I have had. I would highly recommend Sonia for any insurance needs."
We responded:
"Thank you, Mendi for your kind words."
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Thomas Burns

February 8, 2024

5  out of  5
rating by Thomas Burns
"I have been with State Farm for 8 years and Bill & Natalie have always been very helpful with my Home & Auto policies! Excellent service and a very affordable price on all my insurance needs!"
We responded:
"Thank you for your confidence in our office and team. "
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Nikki Berry

January 31, 2024

5  out of  5
rating by Nikki Berry
"Natalie listens and is helpful. I trust her."
We responded:
"Nikki- Thanks for the attaboy for my team. "
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Heather Micone

January 12, 2024

5  out of  5
rating by Heather Micone
"Excellent customer service! Bill and his team are always extremely helpful and so professional!"
We responded:
"Thank you for your kind words. "
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Andrew Beauchman

January 6, 2024

5  out of  5
rating by Andrew Beauchman
"The entire staff is excellent. Bill knows how to make the client feel welcome and appreciated."
We responded:
"Appreciate that."
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Chad Yancy

December 28, 2023

5  out of  5
rating by Chad Yancy
"A great insurance company and a great staff thank you for all your help"
We responded:
"Chad - once again appreciate the business and the kind words."
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Eileen Richmond

December 27, 2023

5  out of  5
rating by Eileen Richmond
"I've been with State Farm through Bill Muttera for several years for all of my auto, home, and life insurance needs. I am very pleased with the coverage, cost and customer service the Bill and his team offer."
We responded:
"We are happy to be of service ! "
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Brian Robbins

December 27, 2023

5  out of  5
rating by Brian Robbins
"Bill and his staff are very helpful and professional"
We responded:
"Thank You Brian for the kind words. "
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Cody West

December 13, 2023

5  out of  5
rating by Cody West
"Bill and his team have taken care of our auto, homeowners', EQ, umbrella, and life for years. They are knowledgeable, quick, thorough, and friendly. We are here to stay. Thank you for being there for us!"
We responded:
"Thank You Cody for your confidence in our office!"
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Mark Bailey

November 16, 2023

5  out of  5
rating by Mark Bailey
"Always helpful and knowledgeable."
We responded:
"Thank You for your kind words Mark. "
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Dave Patton

November 11, 2023

5  out of  5
rating by Dave Patton
"I have had AARP auto insurance for years. Nobody was able to compare with them. Then Bill bundled my house and auto together giving me a total with house and auto, savings of $700 a year. Thank you."
We responded:
"Thank You Dave for your response and once again appreciate your business. "
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Susan Quale

August 31, 2023

5  out of  5
rating by Susan Quale
"Bill and all his staff are so professional, friendly, and so quick!"
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Amber Geffre

June 25, 2023

4  out of  5
rating by Amber Geffre
"Always a friendly office ♡"
We responded:
"Thank You Amber."
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ACCM Mauck

June 21, 2023

5  out of  5
rating by ACCM Mauck
"Always personable and knowledgeable. Great customer service."
We responded:
"Thank You for your confidence in our office. "
Profile photo of Katrina Ratliff

Katrina Ratliff

April 19, 2023

5  out of  5
rating by Katrina Ratliff
"I had a crack in my windshield. I dropped by the office and Sonia took care of everything!! Bill and his staff have always gone over and above to help their clients!"
We responded:
"Thank You Katrina, we are always happy to help. "
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Mallery Law

April 13, 2023

5  out of  5
rating by Mallery Law
"Very responsive and very fast to accommodate your needs."
We responded:
"Thank you for your kind words."